1. Enrollment and Reservation Fee
To enroll in Metàfora’s introductory courses, students must complete the registration form and pay the reservation fee or the full course fee.
The reservation fee secures the student’s place and is non-refundable under any circumstances.
If the student cancels or postpones their enrollment, the amount paid will remain valid for a maximum of 12 months from the original course start date (see postponement conditions).
Registrations will not be considered confirmed until the reservation fee has been received.
2. Full Course Fee Payment
The total course fee must be paid no later than 7 days prior to the course start date.
If the reservation fee was previously paid, the remaining balance must also be paid within this timeframe.
Failure to make payment by the deadline may result in the loss of the reserved place and placement on the waiting list.
Once the course has started, no refunds will be issued, either partially or in full.
3. Postponements and Course Changes
Students wishing to postpone their participation or transfer to another course must notify Metàfora in writing at least 6 weeks before the start of the originally enrolled course.
In case of postponement or course change:
- The amount paid will remain valid for up to 12 months from the original course start date.
- An additional fee of €250 will be charged and added to any remaining balance, if applicable.
- If the new course has a higher cost, the student must pay the difference. If the cost is lower, the remaining balance will be credited to the student for future activities at Metàfora, valid for an additional 12 months.
Requests for course changes are subject to availability and the admission requirements of the new course.
No refunds will be issued under any circumstances.
4. Interruptions in Participation
4.1 Due to Involuntary Causes
In the event of an accident or illness, students may request a voucher for the amount paid, valid for any course offered by Metàfora within a 12-month period.
A medical certificate is required to justify the cause of the interruption.
4.2 Due to Voluntary Causes
If a student decides to voluntarily interrupt their participation after the course has started, they will lose their place and must fulfill their financial commitment.
Voluntarily interrupting the course does not release the student from their financial obligations.
No refunds will be issued, either partially or in full.
To resume studies in the future, the student must initiate a new enrollment and registration process.
5. Payment Methods
Payments may be made via:
- Credit card: online on the website, by phone, or in person at the school.
- Bank transfer: the student must clearly include their full name and the course name. Metàfora is not responsible for reservations where this information is missing.
- Cash: exclusively at Metàfora’s offices.
All international bank transfer fees must be borne by the sender. Any fees incorrectly charged to Metàfora will be claimed from the student before the course begins.
Important Note
Submitting the registration form and making the corresponding payment constitutes full acceptance of these terms.
